Privacy Policy

Jet4Bet Casino respects the confidentiality of every visitor and registered member. This document describes the categories of personal information we may handle, the lawful purposes behind that handling, and the rights individuals can exercise over their data.

Categories of information we collect

When you register an account we collect identification details such as full name, date of birth, residential address, nationality, email, and contact number, together with verification documents required by our Curaçao licence.

Transaction data including deposit and withdrawal records, wallet identifiers, and payment instrument metadata are stored for accounting and anti-fraud purposes.

Technical signals such as IP address, device fingerprint, browser configuration, and approximate geolocation are captured to maintain platform stability and detect unauthorised access.

How and why your information is used

Personal data supports the delivery of the gaming service: opening and maintaining your account, processing payments, calculating bonuses, and providing customer assistance through every supported channel.

We also rely on this information to meet anti-money-laundering, know-your-customer, and licensing obligations imposed by the Curaçao Gaming Authority and other applicable regulators.

Aggregated, non-identifying statistics may be used internally to improve game catalogues, optimise loading performance, and tailor responsible-gaming interventions.

Sharing data with trusted partners

We disclose limited data to vetted payment providers, KYC vendors, hosting infrastructure operators, and licensed game studios solely to the extent necessary for their contracted role.

All partners are bound by written confidentiality agreements and data-processing terms that prohibit secondary use of player information.

Where authorities, courts, or regulators issue lawful requests, Jet4Bet Casino will cooperate within the boundaries of applicable legislation and licensing terms.

Storage periods and security measures

Records linked to financial transactions and identity verification are retained for at least ten years after account closure, in line with anti-money-laundering rules. Other operational data is deleted or anonymised sooner where the law permits.

Information is encrypted in transit using TLS 1.3 and at rest using industry-standard algorithms. Access to production databases is restricted, logged, and reviewed periodically by our security team.

Despite our efforts, no online service can guarantee absolute security. We encourage members to use strong passwords, enable two-factor authentication, and never share login credentials.

Your rights as a data subject

Subject to local legislation, you can request a copy of the personal data we hold, ask for inaccurate records to be corrected, or request deletion when retention is no longer required.

You can also object to certain processing activities, restrict the use of your data, or withdraw consent for optional marketing messages at any time from inside the cashier preferences.

Requests are answered within thirty days. We may ask for additional verification before fulfilling a request to ensure the data is not disclosed to an impostor.

This document is published for transparency purposes. In the event of any inconsistency between this summary and the binding contractual or regulatory framework governing Jet4Bet Casino, the latter shall prevail.